1. Purchase Terms:
 

• Prices displayed in Ashoki's Garments Store and online platforms are subject to change without prior notice, with adjustments made at the discretion of Ashoki's Garments management based on factors such as supplier costs, market trends, and promotional events.
   

• Payment for products and services must be made in full at the time of purchase, utilizing acceptable forms of payment including cash, credit/debit cards, mobile payment methods, and other electronic funds transfer options.
   

• Discounts, promotions, and special offers may have specific terms and conditions, including expiration dates, usage limitations, and exclusions. Customers are responsible for adhering to these terms and conditions when redeeming offers.
   

2. Returns and Exchanges:
 

• Exchange Valid for 7 Days Only

  • Customers can exchange products within 7 days from the date of purchase. No exchanges will be entertained beyond this period under any circumstances.
     

• No Credit Notes or Exchanges on Promotional Products

  • Items purchased under promotional offers, discounts, or clearance sales are considered final sales and are not eligible for exchange or credit notes.
     

• Avoid Exchanges on Weekends or Holidays

  • To ensure smooth processing, exchanges should be done from Monday to Friday. Exchanges on weekends and public holidays are discouraged due to increased footfall and limited staff availability.
     

• Original Bill & Product Barcode Required

  • To process an exchange, customers must provide the original bill and barcode tag attached to the product. Missing any of these will result in the rejection of the exchange request.
     

• Damaged, Worn, or Altered Products Not Eligible

  • Products must be returned in their original condition. Items that have been worn, washed, altered, or damaged after purchase will not be accepted for exchange.
     

• Undergarments & Lingerie Are Non-Returnable

  • For hygiene reasons, lingerie, innerwear, socks, and all types of undergarments are strictly non-returnable and non-exchangeable.
     

• No Cash Refunds

  • Refunds will not be issued in cash under any circumstances. If an exchange is approved, it will be processed as per Ashoki’s Garments policy.
     

• Exchange for Same or Higher Value Only

  • Customers can only exchange products for an item of equal or higher value. Any price difference must be paid by the customer.
     

• No Exchange on Customized or Altered Items

  • Products that have been tailored, resized, or altered post-purchase are not eligible for exchange.
     

• Product Availability for Exchange Not Guaranteed

  • Ashoki’s Garments does not guarantee stock availability for exchanges. If the desired product is unavailable, the customer must choose an alternative option.
     

3. Product Warranty:
 

• Products sold by Ashoki's Garments may be covered by manufacturer warranties against defects in materials and workmanship, with warranty coverage varying by product and manufacturer.
   

• Customers are responsible for reviewing and adhering to the manufacturer's instructions, warnings, and precautions regarding product installation, use, maintenance, and safety precautions.
   

4. Privacy Policy:
 

• Ashoki's Garments is committed to protecting customer privacy and confidentiality, adhering to applicable privacy laws and regulations governing the collection, use, and disclosure of personal information.
   

• Personal information collected from customers during the purchasing process, including but not limited to name, address, email address, phone number, payment details, and purchase history, is used solely for the purpose of processing orders, providing customer service, and improving the shopping experience.
   

• Ashoki's Garments does not sell, rent, lease, or disclose customer information to third parties for marketing purposes without explicit consent, except as required by law or legal process.
   

5. Liability and Disclaimers:
 

• The Ashoki's Garments disclaims all liability for damages, injuries, or losses resulting from the use or misuse of products purchased from the Ashoki's Garments, including but not limited to personal injury, property damage, or financial loss.
   

• Product descriptions, specifications, and images provided by Ashoki's Garments are for informational purposes only and may not be entirely accurate, complete, or up-to-date. Customers are encouraged to review product labels, packaging, and manufacturer documentation for detailed information.
   

• Ashoki's Garments reserves the right to refuse service to anyone for any reason, including but not limited to violations of Ashoki's Garments policies, abusive behaviour, or conduct deemed harmful to the safety, well-being, or reputation of Ashoki's Garments staff or other customers.
   

6. Intellectual Property:
 

• All content, logos, trademarks, service marks, trade names, graphics, and images displayed on Ashoki's Garments's website, mobile applications, marketing materials, and physical locations are the exclusive property of Ashoki's Garments or its licensors and are protected by intellectual property laws and treaties.
   

• Customers may not reproduce, distribute, modify, transmit, display, perform, publish, license, create derivative works from, or sell any information, products, or services obtained from or through Ashoki's Garments without prior written consent from Ashoki's Garments.
   

7. Changes to Terms and Conditions:
 

• Ashoki's Garments reserves the right to modify, update, or revise these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting to Ashoki's Garments's website or notification through other communication channels.
   

• Customers are responsible for reviewing the terms and conditions periodically to stay informed of any updates or changes.
   

• Continued use of Ashoki's Garments's products or services constitutes acceptance of the revised terms and conditions.
   

8. Contact Information:
 

• For questions, concerns, or inquiries regarding these terms and conditions or any other matters related to Ashoki's Garments products, services, or policies, customers may contact Ashoki's Garments customer service department via email, phone, or in person during regular business hours.
  
   

Note: These policies are subject to change at the discretion of Ashoki’s Garments. Customers are advised to review the policy at the time of purchase.